North Bay-Mattawa Conservation Authority is committed to protecting and preserving the privacy of any personal information you may provide. 

If you choose to share personal information with us by filling out an electronic feedback, contact or application form with personal information, subscribing to a newsletter, or sending us an email message, the information will only be used for the purposes you authorized.  Some of this information may be saved for a designated period of time in order to comply with the Freedom of Information and Protection of Privacy Act, the Personal Information Protection and Electronic Documents Act and NBMCA's Records Management Policy. NBMCA will not disclose personal information to third parties or other government agencies unless required to do so by law.

Freedom of Information

Under the Freedom of Information and Protection of Privacy Act/Municipal Freedom of Information and Protection of Privacy Act, you may request access to general records, your own personal information, and correction to your own personal information. Please submit your request on the FOI Request Form to NBMCA FOI Officer, 15 Janey Ave., North Bay, ON P1C 1N1. Not all general records are accessible to the public.  Restrictions are identified in the legislation.

Customer Complaints or Concerns

We have developed policies and procedures to respond to individual complaints and questions relating to privacy and the collection of personal customer information. If you have questions or concerns about your personal information, please contact us at North Bay-Mattawa Conservation Authority, 705-474-5420 or by email

Tracking your website visit

When you visit our site, the web server automatically records the following information:

  • Your IP address
  • The type of browser and operating system you use
  • The date and time you access our site
  • The pages you visit
  • How long you spend on each page

We use this information to help us make our site more useful to visitors and to learn about the number of visitors to our site and the types of technology our visitors use.

Google Analytics

We use Google Analytics to help us better understand how our website is used. Google Analytics will save a cookie to your device but will not store, save or collect personal information. For more information please read Google's privacy policy.


All correspondence, e-business and accompanying information received by NBMCA staff and Board of Directors is considered public information unless otherwise identified by the submitting party. NBMCA conforms to the requirements of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The legislation provides the parameters for access to information held by the NBMCA and the rules for protecting the personal privacy of individuals associated with the NBMCA.