North Bay-Mattawa Conservation Authority is committed to providing accessible customer service.
The NBMCA Accessibility Plan outlines the steps we are taking to make our services accessible.
NBMCA also has an Accessible Customer Service Policy developed in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).


NBMCA values your feedback on the accessibility of our services. If you have any comments, suggestions, questions or complaints, we want to hear from you.

You can provide your feedback in several ways:

  • Phone: 705-474-5420
  • Mail: NBMCA, 15 Janey Ave., North Bay, ON P1C 1N1
  • Email: Send an email to NBMCA. Please use the word "Accessibility" in the subject line.

We will provide acknowledgement of your feedback within 2 working days.

Alternate Formats

NBMCA makes every effort to ensure that the information on this website is accessible.  To change the However, if you require a document in an alternate format, NBMCA will make every effort to accommodate your request in a reasonable timeframe. You can:

  • contact us by phone at 705 474-5420 or
  • send an email to NBMCA Please use the words "Alternate Format" in the subject line.

Service disruptions

Notices of service disruptions will be posted in social media and our website under Service Disruptions.